Table of Contents
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Articles
IDENTIFY FAQ KNOWLEDGE GAP IN IT HELPDESK USING KNOWLEDGE MAPPING CASE STUDY: HALOSIS BPS-STATISTICS
Viktor Suwiyanto, Dana Indra Sensuse
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1 - 12
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Dhea Junestya Pradipta, Septi Ariani, Dana Indra Sensuse, Sofian Lusa, Pudy Prima
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13 - 28
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Rabiah Al Adawiyah, Yova Ruldeviyani
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29 - 42
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Rismayani Rismayani, Brayens Tandiar, Wilson Sandy
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43 - 53
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Yudhi Dwi Fajar Maulana
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54 - 64
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Rossi Adi Nugroho
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65 - 78
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